Moving from Capsule to Doodali
Capsule exports your contacts (people and organisations) as a CSV.
Updated 30 September 2026
1. Export from Capsule
- In Capsule, go to Contacts and show all contacts.
- Use the Export option (under the list’s actions, or Account settings → Export) and export as CSV.
- Download the file.
2. Import into Doodali
- In Doodali, open the business you’re bringing across, then go to Settings → Import and export and press Import clients from a CSV (or press Import on the Clients page).
- Choose the file. Doodali reads the column headings and matches them for you: company name, email, phone, address, VAT number, notes, and the contact’s name, email, phone and job title.
- Check the matches. Anything Doodali couldn’t match is set to “Skip”: choose a field for it, or leave it out.
- Press Import. Each row becomes a client with its main contact. More people at a company that’s already there are added as its contacts, and clients already in Doodali are skipped, so you can import again safely.
Tips for Capsule
- People rows include their organisation: map Organisation to Company name.
What comes across
| In Capsule | In Doodali |
|---|---|
| Organisations | Clients |
| People | Contacts on each client |
| Background notes | The client’s notes |
What stays behind
- Opportunities: add open ones to Doodali’s pipeline.