A simpler alternative to Zoho CRM.
Zoho CRM is a highly customisable CRM, part of a large family of separate Zoho apps for accounts, help desk, projects and more. Doodali is one app for small businesses, CRM, inbox, projects, invoicing and AI, for £19.99 a month, with unlimited users.
The short version
How it’s priced
Zoho CRM: Zoho CRM is priced per user, per month, with a free plan for a few users; other Zoho apps are priced separately, or together in a bundle.
Doodali: £19.99 a month plus VAT. Unlimited users, every feature. Texts, calls and AI use credits, with 500 free each month for AI.
A team of eight
On per-user pricing, a team of eight pays for eight seats, more as you grow, and more again for higher tiers.
On Doodali, the team of eight, or eighty, costs £19.99 a month for the business.
Zoho CRM is a great choice if…
- Very customisable fields, layouts and workflows
- A huge range of other Zoho apps
- Good value for teams who’ll invest time in setting it up
Doodali suits you better if…
- You want something that works on day one, without configuring
- You’d rather have one app than several connected ones
- You want unlimited users at one price
- You run more than one business
Everything, for £19.99 a month.
No tiers, no add-ons for the essentials, and nothing to upgrade to.
CRM and pipeline
Clients, contacts, deals and follow-ups.
Find out moreShared inbox
Email, WhatsApp, texts, forms and Facebook leads.
Find out moreProjects
Boards, tasks, files and time tracking.
Find out moreInvoicing
Card payments and Xero sync.
Find out moreOnline booking
Booking pages from your free times.
Find out moreE-signatures
Contracts signed on any phone.
Find out moreAI built in
Ask Doodali, AI replies and agents.
Find out moreSeveral businesses
Each separate, all in one login.
Find out moreMoving from Zoho CRM
Export your contacts, companies and deals from Zoho CRM as spreadsheets and import them into Doodali, it matches the columns for you. Try it free for 14 days, no card needed.
Compared in September 2026 from Zoho CRM’s own website. Features and prices change, so check Zoho CRM’s site for the latest. Zoho CRM is a trademark of its owner; Doodali isn’t affiliated with it.
Questions,
answered.
Anything else, ask, a real person replies.
Is Doodali as customisable as Zoho?
No. Doodali is deliberately simpler, with sensible defaults, your own pipeline stages and project boards. If you need custom modules and complex workflows, Zoho goes further.
Does Doodali do invoicing like Zoho Books?
Doodali does invoicing with card payments and Xero sync. For full bookkeeping, pair it with Xero.
How much does Doodali cost?
£19.99 a month plus VAT, with unlimited users and every feature. There’s a 14-day free trial, no card needed.
Where is Doodali from?
Doodali is made in the UK by Arc Media Group Ltd.
Other comparisons
Try Doodali alongside Zoho CRM.
Bring one business across and see how it feels. If it isn’t better than what you have now, nothing’s lost.